Privacy Policy
Effective date: September 4, 2026
Texeuro Drapery Ltd. respects your privacy and is committed to protecting the personal information entrusted to us.
Information We Collect
We may collect information that you provide when requesting information, a quotation, an appointment or an in-home consultation. This information may include your name, email address, telephone number, service address, preferred appointment details, window-treatment interests, project information and messages you send to us.
We may receive this information through our website, telephone calls, email, text messages, Meta advertisements and lead forms, social media platforms, or other communication channels.
How We Use Your Information
We may use your information to:
- Respond to questions and consultation requests
- Contact you about a requested quotation or appointment
- Prepare estimates and provide window-treatment services
- Schedule measurements, consultations, deliveries and installations
- Maintain customer and project records
- Provide customer service and respond to warranty or service inquiries
- Send promotional communications when we have the appropriate consent
- Meet legal, accounting and regulatory obligations
We limit our collection and use of personal information to purposes that are reasonable and connected to our business.
Service Providers
We may use trusted service providers to operate our website, manage inquiries, communicate with customers and deliver advertising. These providers may include website-hosting services, Meta platforms and our customer relationship management and communications platform, including GoHighLevel.
These providers receive only the information reasonably necessary to perform services for us and are expected to handle it appropriately.
We do not sell or rent personal information.
Advertising and Lead Forms
When you submit information through a Facebook or Instagram lead form, Meta may process that information according to its own terms and privacy practices. The information submitted to Texeuro Drapery Ltd. will be used to respond to your inquiry and provide the services you requested.
Marketing Communications
We may send occasional promotional emails or text messages when you have provided consent or when otherwise permitted by applicable Canadian law.
You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by replying STOP or contacting us.
An unsubscribe request will not prevent us from contacting you about an active quotation, appointment, order, installation, service request or other existing business matter.
Cookies and Website Technology
Our website may use essential cookies and similar technologies required for site operation, security, form processing and performance. If analytics or advertising technologies are enabled, they may collect technical information such as browser type, device type, general location, pages visited and interactions with the website.
Retention and Safeguards
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, meet legal requirements and resolve disputes.
We use reasonable administrative, technical and physical safeguards intended to protect personal information against unauthorized access, loss, misuse or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure.
Access, Correction and Withdrawal of Consent
You may contact us to request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent where applicable, or ask questions about our privacy practices.
Withdrawal of consent may affect our ability to provide certain requested services. We may retain information where permitted or required for legal, accounting, warranty or legitimate business-record purposes.
Changes to This Policy
We may update this Privacy Policy when our practices, services or legal responsibilities change. The revised policy will be posted on this page with an updated effective date.
Contact Us
Privacy Officer
Texeuro Drapery Ltd.
Email: info@texeurodrapery.com
Telephone: +1 905-629-9575
Mailing address: P.O. Box 1639, Station A
Mississauga, ON L5A 9G6
Canada